Friday, December 21, 2012

Problem setting up HP LaserJet P1102 on Linux

If you have problem setting up driver for HP LaserJet P1102, it most probably because of Smart Install feature of the device. You can see it in dmesg output:


[353279.710023] usb 6-1: new high-speed USB device number 22 using ehci_hcd
[353279.824940] usb 6-1: New USB device found, idVendor=03f0, idProduct=002a
[353279.824944] usb 6-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[353279.824947] usb 6-1: Product: HP LaserJet Professional P1102
[353279.824950] usb 6-1: Manufacturer: Hewlett-Packard
[353279.824952] usb 6-1: SerialNumber: 000000000Q84CF03SI1c
[353279.826253] scsi16 : usb-storage 6-1:1.0
[353280.838094] scsi 16:0:0:0: CD-ROM            HP       Smart Install    1.0  PQ: 0 ANSI: 2
[353280.868209] sr1: scsi3-mmc drive: 0x/0x caddy
[353280.868365] sr 16:0:0:0: Attached scsi CD-ROM sr1
[353280.868452] sr 16:0:0:0: Attached scsi generic sg2 type 5

it is useful for Windows users as it will create a virtual cdrom drive in order to install the printer's driver. For Linux, this feature will prevent the setup utility to detect it as a USB printer as it sees it as a disk. The solution to this problem is by deactivating the feature using usb_modeswitch utility as below:


usb_modeswitch -m 4 -r 4 -v 0x03f0 -p 0x002a -M 55534243287E778400000000000006D0000000000000000000000000000000 -n

Please login as root before issuing the command.

The output is something like this:


Looking for default devices ...
   found matching product ID
   adding device
 Found device in default mode, class or configuration (1)
Accessing device 023 on bus 006 ...
Getting the current device configuration ...
 OK, got current device configuration (1)
Using first interface: 0x00
Using endpoints 0x04 (out) and 0x04 (in)
Not a storage device, skipping SCSI inquiry

USB description data (for identification)
-------------------------
Manufacturer: Hewlett-Packard
     Product: HP LaserJet Professional P1102
  Serial No.: 000000000Q84CF03SI1c
-------------------------
Looking for active driver ...
 No driver found. Either detached before or never attached
Setting up communication with interface 0
Using endpoint 0x04 for message sending ...
Trying to send message 1 to endpoint 0x04 ...
 Sending the message returned error -5. Trying to continue
Reading the response to message 1 (CSW) ...
 Response reading got error -5
 Device is gone, skipping any further commands
-> Run lsusb to note any changes. Bye.

(This output is after I ran the command once. You may see something like removing/deactivating the disk.) 

Then restart the printer or turn it off and on again. You should now run hp-setup utility to setup the printer and this time it can see the attached USB printer listed and you can select the printer to install the driver.

Hope this helps. Have fun!

Update: Whenever you restart your pc,  it can't connect to the printer. So this is not permanent solution. What you have to do is run the command of usb_modeswitch again and there you go. It will recognize the printer but this time you dont have to reinstall the driver. For permanent solution, from what I have read, I need to use Windows to run the printer's utility software but I never tried it before. if I have tried it, i will post it here.

4 comments:

richardappleby said...

You should be able to create a udev rule to automatically detect the printer connecting to the USB bus in the "wrong" mode, and automatically run the usb_modeswitch for you.

Run "udevadm monitor --environment --udev" in a terminal and plug the printer in ... you'll see lots of udev-related information about the printer. Then refer to this webpage, where someone is switching the mode of a usb gsm modem automatically: http://www.draisberghof.de/usb_modeswitch/bb/viewtopic.php?t=729

That should give you enough information to be able to work out how to trigger usb_modeswitch automatically.

Good luck!

zamri said...

Thanks richardappleby. I will try it. Nice info you got there.

mahasiswa teladan said...

hi...Im student from Informatics engineering nice article,
thanks for sharing :)

zamri said...

Thanks for stopping by